When looking for a care or nursing home for yourself or for other people with food allergies, there are questions you are going to need to ask, here is a list of something you may consider asking and some things to think of.
- What it the homes policy of resident’s family and friends bring the allergen into the home?
- Staff washing hands policy when caring and entering room.
- Will meals be cooked separately? e.g., when cheese is cooked it becomes airborne and contaminate food.
- What is the cross-contamination policy?
- Where will the adrenaline auto-injectors be kept?
- Will the staff wear fresh disposable apron upon entering room?
- Are the staff and kitchen trained in allergens, symptoms, and treatment?
- Does the establishment provide 14 allergens information? They have a responsibility like any other catering business to do so. Food Information for Consumers Regulation (EU/FIR1169/2011)
- Does kitchen staff know about hidden allergens? E.g., curry sauces – milk
- Can you see the record of reaction once filled out?
- Do they encourage yours or your family input?
- If the person may lack the capacity to understand information or make choices, then the staff must comply with the Mental Capacity Act 2005.
- Can you have food in your room?
- Can you make your own drinks?
- What is the complaints procedure, if required? Is the manager accessible?
- Be aware that meal replacement drinks can have milk in the ingredients.
Allergen guidance for institutional caterers Food Standards Agency
SAFER FOOD BETTER BUSINESS FOR RESIDENTIAL CARE HOMES SUPPLEMENT Food Standards Agency
Public Sector Catering
SAFE METHOD: FOOD ALLERGIES Food Standards Agency
Food Information for Consumers Regulation (EU/FIR1169/2011) European Commission
Mental Capacity Act 2005 Gov UK
Regulations for service providers and managers Care Quality Commission
The Health and Social Care Act 2008 (Regulated Activities) Regulations 2014 Gov UK
Care Quality Commission
A Safeguarding Toolkit QCS
The Care Advice Line
Care Inspectorate Wales
Local Government & Social Care Ombudsman
These lists are guidance only, and not fully extensive, people are advised that it is the responsibility of the individual when using this information.
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