Complaints GPs

1. Talk to GP or practice manager
2. If you are not happy with the outcome of talking to the GP or Practice Manager, then put it in writing or email to the practice
3. Raise the issue with NHS England

A complaint can be made to NHS England by:

Telephone

0300 311 22 33

Email address

england.contactus@nhs.net

Please email “for the attention of the complaints team”

Mailing address

NHS England, PO Box 16738, Redditch, B97 9PT

https://www.england.nhs.uk/contact-us/complaint/complaining-to-nhse/

• If you are not satisfied with you can ask the Parliamentary and Health Service Ombudsman to investigate your complaint.

Call

0345 015 4033

Or visit

www.ombudsman.org.uk

Additional Support

Voiceability independent charity

https://www.voiceability.org/

The Advocacy People independent charity

https://www.theadvocacypeople.org.uk/

POhWER works in local authority areas across England to deliver advocacy

https://www.pohwer.net/Pages/Category/in-your-area

Information given is to be used with individual’s discretion they are responsible for their safety; this information is not to be on its own solely and always seek medical advice.

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