Complaints Hospital

  1. Contact Patient advice and liaison services (PALS)

You may want help and representation with this then someone from independent NHS Complaints Advocacy Service could help. Your local council can help put you in touch with them.

Your local Healthwatch can help you with your complaint

Raise the issue with NHS England

A complaint can be made by:


0300 311 22 33

Email address

Please email “for the attention of the complaints team”

Mailing address

NHS England, PO Box 16738, Redditch, B97 9PT

  • If you are not satisfied with you can ask the Parliamentary and Health Service Ombudsman to investigate your complaint.


0345 015 4033

Or visit

Additional Support

Voiceability independent charity

The Advocacy People independent charity

POhWER works in local authority areas across England to deliver advocacy

Information given is to be used with individual’s discretion they are responsible for their safety; this information is not to be on its own solely and always seek medical advice.

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